As time passes, drinks change, styles change, tastes change, but one thing that never changes is the service that bartenders give their customers. Licensed bartenders through the ages - such as Reggie St. Paul - have always had to focus on responsible alcohol service. A bartender for more than 40 years, Reggie St. Paul of Cambridge, MA has poured drinks for celebrities like Miles Davis and St. Louis Cardinals Hall-of-Famer Bob Gibson.
St. Paul has watched people change, times change, and consumer tastes change over his bartending career. A former school teacher, who's served tens of thousands of customers, St. Paul says he still enjoys coming to work at The Blue Room’s ash bar in Kendall Square.
“I know every day is going to be different,’’ says St. Paul, “And I like it because I work with people who are young.’’
An article on Boston.com notes:
... He remembers when drinking was serious stuff, when tastes were dramatically different, and a bar could go through eight to 10 bottles of whiskey and bourbon a night, compared with only one bottle of gin and one bottle of vodka.
“We’re doing cocktails of the ’20s, ’30s, and ’40s,’’ St. Paul says. “It’s become exciting.’’ One big difference, he says, is that “to some people now, the glass is more important than what’s in it.’’
But some things never change for bartenders, including their interaction with customers, the social psychology they develop, and their ability to defuse potential confrontations. And then there are the physical demands.
AACEA provides alcohol server training that promotes responsible alcohol sales and service. For more information on Washington alcohol certification and bartender licensing, or to take your class from the comfort of your home visit www.aacea.com.
- Learn your guests’ names and use them
- Anticipate their needs and be there when you are needed
- Remove plates, glasses and other used items promptly
- Learn your wines and know what to offer with each menu item
AACEA promotes responsible alcohol sales and service. During your alcohol server training you learn the importance of checking valid identification so that you do not serve alcohol to a minor. In Washington State it is illegal for minors to be in a bar. As a bartender in Washington it is your responsibility to ensure that you check the identification of everyone frequenting the establishment in which you work.
Underage drinking is illegal and destructive. The WSLCB has launched a campaign to raise awareness about the many excuses people, particularly some parents, use to perpetuate the myth that it's socially acceptable for those under 21 years old to drink beverage alcohol, whether it be liquor, wine, or beer. Adults must accept responsibility for preventing youth access to alcohol.
AACEA provides alcohol server training that promotes responsible alcohol sales and service. Get your Washington alcohol permit online. For more information and to take your class from the comfort of your home visit www.aacea.com.
"...Dubbed the 'Costco initiative' [this bill will] end state-run liquor stores in [Washington]. Sales in the state are currently only through stores run by the state's Liquor Control Board, a Prohibition-era policy. ...The new law would allow any store over 10,000 square feet to sell alcohol, along with continuing to allow the small contract stores under the current system to sell.... Convenience stores and gas stations would not be able to sell alcohol, however..."The Moderate voice provided an interesting view on the subject, saying:
"The initiative would take Washington state out of both the distribution and retail sales business.... Washington state buys liquor from the source (or its representative), manages a central distribution warehouse, and sells liquor (and wine) in both state-run and contract liquor stores. Most of the public angst about I-1183 relates to retail sales, although the primary money behind the “vote no” campaign [was] from distributors, the middlemen in this deal... ...The most thorough examination of data over time (1950-2000), determined that 'Privatization had a significant permanent effect on the sale of spirits, but the effect was not large enough to affect total sales' and 'There was no significant effect on the number of fatal motor vehicle traffic accidents.'"State-run liquor store employees, however, have cause to be concerned, as state-run liquor stores have 680 full-time employees and 714 hourly employees, who will no longer be employed by Washington state-run liquor stores after June 1. The new initiative also means layoffs for shipping companies like Kent-based Pozzi Trucking. They are one of four shipping companies delivering liquor to state stores. At AACEA, we’re committed to bringing you news on issues like these in the hospitality and beverage industry. AACEA provides online alcohol server training and bartending certification classes. To get your mandatory alcohol server training certificate today vist www.aacea.com. Each month, AACEA raffles off $100 to one of our MAST students - sign up today and be eligible to win.
As the summer boating season enters full swing, states are moving to curtail a peril on the water - boating while intoxicated. Alcohol is the leading contributing factor in fatal boating accidents involving the USA's 12.4 million registered boats, the U.S. Coast Guard says. There were 126 fatalities and 293 injuries in 330 alcohol-related boating accidents in the USA in 2010. "It's starting to get recognized that boating while intoxicated is just as dangerous as driving while intoxicated," says Lt. Cody Jones, a game warden for the marine enforcement section of Texas Parks and Wildlife Department. "You're in a 1-ton vehicle, but this vehicle doesn't have brakes, and there's no lane of traffic or stop sign to direct you." He and other experts say that many recreational boaters don't realize that stress factors associated with boating - such as heat, direct sunlight, vibration, wind and noise - magnify the effects of alcohol. "Alcohol has more of an impact out there," says Maj. Chris Huebner, North Carolina's state boating safety coordinator. "It can take as little as one-third the alcohol on the water as on land to be impaired." Danger on water The Lexington, Ky.-based National Association of State Boating Law Administrators is pushing for a national marine field sobriety test standard that would enable patrol officers to test boaters while they're seated. Other action: ..Starting July 1, the legal blood alcohol level of someone operating a boat in Iowa will be lowered from .10% to .08%. ..Oklahoma also lowered its legal blood alcohol level for boaters from .10% to .08%. ..North Carolina launched "On the Road or On the Water," the first statewide joint effort by police agencies to combat both driving and boating under the influence. ..Texas uses "no refusal" weekends, during which on-site judges work with police to issue search warrants to draw blood from suspects under investigation for boating or driving drunk who refuse a breath test. ..New York's state Senate passed a bill to change a law that allows someone convicted of boating under the influence to be considered a first-time offender even if they had a prior conviction for driving a motor vehicle under the influence.Many people are not aware that in Washington State "Boating Under the Influence" is actually a criminal misdemeanor offense. The charge of Boating Under the Influence is actually called "Operation of a Vessel Under the Influence of Intoxicating Liquor"and is governed by Revised Code of Washington RCW 79A.60.040. Our students at AACEA are the first line of defense against drunk driving (and drunk boating).AACEAprovides alcohol server training which promotes responsible service and sales of alcohol. AACEAis hosting a raffle for students enrolled in our alcohol server training classes – sign up today and you’re eligible to win $100 from AACEA and Len Riggs. To get your alcohol servers permit in Washingtonvisit www.aacea.com. If you’re working in the Hospitality industry and are currently enrolled or enrolling in college, tell us what it means to you to be the first line of defense in drunk driving and you may win a scholarship for $500 through the Len Riggs and AACEA Scholarship to Save Lives Contest. Entries will be accepted until July 1st.
While food service violations are not among the most common violations, restaurants should be aware of the food service requirements for their liquor license type.
The WSLCB this fall adopted new food requirements for spirits, beer and wine restaurants. Highlights: * Expanded items that are considered an entrée to include hamburgers, salads, sandwiches, pizza and breakfast items as long as they include a side dish. * Entrees do not include snack items, menu items which consist solely of precooked frozen food that is reheated, or carry-out items obtained from other businesses. * Increased the number of complete meals required from four to eight. A complete meal is an entrée (steak, fish, pasta, etc.) and at least one side dish (soup, vegetables, salad, potatoes, french fries, rice, fruit, and bread). * Restaurants must serve complete meals for five hours a day, five days a week between the hours of 8 a.m. and 11 p.m. Previously, the hours were between 11 a.m. and 11 p.m.
Restaurants having problems meeting their food service requirement should look into the new spirits, beer and wine nightclub liquor license, which is for businesses that primarily provide live entertainment and serve alcohol with main hours between 9 p.m. and 2 a.m. The license does not have a food requirement.
Available resources Restaurants should take advantage of the following resources: * Written business policies that describe expectations and how to handle various situations should be developed, and regularly shared with employees. * Mandatory Alcohol Server Training (MAST) is required by law for managers, bartenders and other employees who serve or supervise the sale of alcohol for on-premises consumption. * WSLCB Responsible Alcohol and Tobacco Sales classes are offered regularly around the state by WSLCB enforcement officers. Class schedules. * WSLCB website has information on selling responsibly and public safety laws, educational videos and more. * WSLCB enforcement officers are available to help you understand liquor laws. Enforcement Customer Service: (360) 664-9878
In conclusion, restaurants can contribute to public safety and keep their customers safe by carrying out their work in a way that supports Washington's liquor laws.
Bartenders across the country face the same challenges all the time. Whenever a person is in a car accident, especially a fatal one, it is natural for family and friends to want to point fingers, and police typically investigate the bartender to see if anyone was selling to an openly drunk customer. “We often get the question of what should bartenders do,” Sgt. Wayne Bush of the Pennsylvania State Police Bureau of Liquor Control Enforcement says. “First, don’t serve a person to that point — shut them off. If they slur their words, stand and are wobbly, hold on to the bar, are nodding off or have trouble getting money out of their wallet, they’ve had enough. Don’t wait for them to puke on the floor or to pick a fight. That’s too late.” In the case of more experienced drinkers however, it isn’t that easy. “The bartender and wait staff have the obligation not to serve someone who is visibly intoxicated,” Bush said. “What they have to realize is that someone can be drinking and not appear to be intoxicated because the last drinks haven’t hit his system. It all depends on the person; someone who is a regular drinker will be able to drink more.” To make things more difficult, some people won’t take no for an answer. Someone who is cut off from a bartender can easily go to a table of strangers and beg a drink from them.When dealing with experienced drinkers, it can be difficult to tell when to stop serving. You might be tipped off by either excessively loud or excessively withdrawn behavior. Your customer may not be able to completely focus on the task at hand, or may lose a little hand-eye coordination. You may be able to tell by rambling conversation or offensive language. Part of being a good bartender is knowing your clientele and being able to quickly spot those who may be under the influence. AACEAprovides alcohol server training which promotes responsible service and sales of alcohol. AACEAis hosting a raffle for students enrolled in our alcohol server training classes – sign up today and you’re eligible to win $100 from AACEA and Len Riggs. To get your alcohol servers permit in Washington visit www.aacea.com.