Course Outline

MODULE 1

Topic: Introduction

Information to be covered in this module:

1. Methodology
2. Copyright
3. Tutorial
4. Enrollment Agreement
5. How to replace a lost, stolen, or destroyed Proof of Certification
6. Seminar Objectives

MODULE 2

Topic: Alcohol and the Hospitality Industry, the problems arising from alcohol consumption and the effects of such.

Information to be covered in this module:

1. Why do you work in the hospitality industry?
2. What do you expect from working in the hospitality industry?
3. By controlling the problems with alcohol, you will make more money
4. Why do people drink?
5. What problems do you see happening from alcohol consumption?
6. Statistics of the problems and the impact they have on society
7. The Implied Consent Law
8. DUI
9. The costs incurred from DUI
10. How you as a server can directly impact DUI

MODULE 3

Information to be covered in this module:

1. Dram Shop Lawsuits.
2. The potential legal consequences of over service
3. What you can be sued for
4. Civil law suits for serving a minor
5. Who can sue you?
6. Damages you would have to pay
7. Criminal liability
8. How to protect yourself from a Dram Shop Lawsuit also known as a Third party alcohol liability lawsuit.
9. Using a log book
10. Alcohol serving policy

MODULE 4

Topic: Alcohol Laws

Information to be covered in this module:

1. Regulatory Liquor Agencies
2. Liquor Licenses
3. Liquor Laws and Rules

MODULE 5

Topic: Alcohol Laws Continued

Information to be covered in this module:

1. Consequences of breaking a liquor law/rule for your establishment
2. Consequences of breaking a liquor law/rule for you as a seller or server of alcohol
3. Penalties

MODULE 6

Topic: What is alcohol and its physical impact on the body?

Information to be covered in this module:

1. What is alcohol?
2. Myths about alcohol
3. How much alcohol is in one drink?
4. How alcohol works in the body once consumed
5. How do you become sober?
6. What does BAC mean?
7. How drugs and alcohol can affect a person and the results of such
8. Alcohol Poisoning

MODULE 7

Topic: Observe Listen Evaluate and React / Guide the Guest.

Information to be covered in this module:

1. How to recognize those who are becoming intoxicated
2. Signs of intoxication
3. How to deal with an intoxicated Person
4. How to deny service to an intoxicated person

MODULE 8

Topic: Checking ID

Information to be covered in this module:

1. Importance of not serving Minors
2. What are acceptable forms of identification?
3. What is not acceptable for ID?
4. The most common form of fake ID
5. Passports
6. Military ID
7. The Ten Point Checking System
8. Things to look for on a suspect ID
9. Denying service to a minor